Website Design & Development Services
100% Money Back Guarantee
We’re confident in our services and we think you should be too. If you’re not 100% satisfied with the quality of our service, or if the end result is not what you hoped for, just let us know within 30 days and we will see to it that you get a prompt and courteous refund. It’s as simple as that. The 30 days starts when we send your test website for your final review. To request a refund send your request to info{at}simplypatients{dot}com. In the event of a refund, ownership of all copyrights and deliverables shall be retained by SimplyPatients.
Search Engine Optimization Services
Results Guarantee
If you don’t experience a significant increase in your website rankings and traffic after the first three months, just let us know (send an email to info{at}simplypatients{dot}com) and we will waive your monthly fees for each additional month until your results improve. To be eligible, we will require that you follow our SEO recommendations and cooperate with us to implement SEO techniques (see SEO terms for full details).
What is a significant increase?
Search engines are unpredictable because the algorithms they use to determine search results are constantly changing. As a result it is impossible to predict or guarantee your results with 100% accuracy. Instead, we use the looser term “significant” which will mean different things depending on the current performance of your website.
Rankings: If your website is already on the first page of the Google results (between positions 3 and 10) for your chosen keywords, we guarantee a ranking increase of at least 1 position (usually, however, you can expect to achieve a 2-3 position increase). If your website is already ranked on the second page of the Google results for your chosen keywords, we guarantee an increase of at least 3 positions (usually you can expect to achieve a 4-6 position increase). If your website is already ranked on the third page of the Google results (or beyond), we guarantee an increase of at least 6 positions (usually you can expect to end up on the first or second page of the Google results).
Traffic: We guarantee that your monthly website traffic will increase by at least 20% within 3 months of the beginning of service. The increase in traffic will be calculated by averaging your website traffic during the 3 months leading up to your sign up date. We require that you provide traffic reports for these three months so that we can calculate your starting traffic. If you are unable to provide these reports, we will begin with a default initial average monthly traffic rate of 50 unique visitors per month.

